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Showing posts from April, 2018

2017 Study on Mobile and IoT Application Security

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Title : 2017 Study on Mobile and IoT Application Security Edition :  Year : 2017 Authors :  Publisher :  Preface Ponemon Institute is pleased to present the findings of the 2017 Study on Mobile and Internet  of Things Application Security sponsored by IBM and Arxan Technologies. The purpose of this  research is to understand how companies are reducing the risk of mobile apps and Internet of  Things (IoT) in the workplace. The risks created by mobile apps have been well researched and  documented. This study reveals how companies are unprepared for risks created by vulnerabili ties in IoT apps.  We surveyed 593 IT and IT security practitioners who are involved in the security of mobile and  IoT application security and familiar with their organization’s security practices during the development  of  these  applications  and  devices.  Organizations  participating  in  this  study  are  users  of  mobile  apps  and  IoT  devices  (44  percent  and  48  percent,  respe

State of Service

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Title : State of Service Edition :  Year : 2017 Authors : salesforce research Publisher :  salesforce research Preface For the second annual “State of Service” report,  Salesforce Research surveyed more than 2,600  customer service professionals worldwide to discover:  How service leaders are responding to heightened customer demands Which habits are hallmarks of top service teams How smart tech is impacting service protocols In this report, high-performing service teams are the  top 14% who rate both their service performance and performance versus competitors as excellent.  See page 3 for further information on performance.  Data in this report is from a September 2016  survey that generated responses from 2,636 fulltime  service  professionals  (not  limited  to  Salesforce  customers)  in  the U.S.,  Canada,  U.K./Ireland,  France,  Germany,  Netherlands,  Japan, and Australia/New  Zealand.  Respondents  are  third-party  panelists. Due  to  rounding,  no

2017 State of Global Customer Service Report

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Title : 2017 State of Global Customer Service Report Edition :  Year : 2017 Authors : Microsoft Publisher :  Microsoft Preface EXPECTATIONS FOR CUSTOMER SERVICE  CONTINUE TO RISE AROUND THE GLOBE  Customers expect more from brands when it comes to convenience,  resolution times, and agent expertise. Evolving customer preferences  are tightly linked to innovations in digital technology, and brands must  embrace both in order to keep pace with heightened expectations. The  good news is that brands that can deliver on expectations are rewarded  with higher rates of customer retention and loyalty.  The Microsoft 2017 State of Global Customer Service survey polled 5,000  people from Brazil, Germany, Japan, the United Kingdom and the United  States. We continue to find commonalities along with distinct differences  between locals. And though people in all age groups are embracing new  digital trends, millennials especially are shaping the way brands need to  think about

Startup Report 2017 (Indonesia)

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Title : Startup Report 2017 (Indonesia) Edition :  Year : 2017 Authors : DailySocial.id Publisher :  DailySocial.id Preface Indonesian internet market is the largest in Southeast Asia. As the third largest economy in Asia, after China and India, with 260+ million people and approximately half of them actively accessing the internet for various activities, including commerce, the economic growth has been attracting foreign investments in shaping various industries, including tech startup ecosystem. Startup Report is the annual report produced by DailySocial to provide general overview and some insight regarding the development of tech startup ecosystem and Indonesian landscape as a market for internet & digital-based business and investment activities DOWNLOAD (MEGA)  |  DOWNLOAD (SOLIDFILE)  |  DOWNLOAD (UPTOBOX) Password zip : gratissebook.blogspot.co.id

ROS Robotics Project

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Title : ROS Robotics Project Edition :  Year : 2017 Authors : Lentin Joseph Publisher : Packt Preface ROS Robotics Projects is a practical guide to learning ROS by making interesting projects  using it. The book assumes that you have some knowledge of ROS. However, if you do not  have any experience with ROS, you can still learn from this book. The first chapter is  dedicated to absolute beginners. ROS is widely used in robotics companies, universities,  and robot research labs for designing and programming robots. If you would like to work  in the robotics software domain or if you want to have a career as a robotics software  engineer, this book is perfect for you. The basic aim of this book is to teach ROS through interactive projects. The projects that we  are discussing here can also be reused in your academic or industrial projects. This book  handles a wide variety of new technology that can be interfaced with ROS. For example,  you will see how to build a s

Rethink Contact Center Learning - Elevate The Customer Experience

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Title : Rethink Contact Center Learning - Elevate The Customer Experience Edition :  Year : 2017 Authors : CCW Digital Publisher : CCW Digital Preface Every day, thousands of customers call, text, email, chat, or get in touch with contact center like yours. What you do is absolutely essential to companies and  consumers across the globe. And while modern technologies have made contact centermore efficient and powerful then ever before - training lags behind. In almost every industry, training has a reputation for being boring, tedious, and in effective. Many of us still sit in hours of in-person tutorials, or muddle through Google Docs and powerpoints to find the information we need to do your jobs. This means that a team's greatest resource, their time, is being used ineffectively - to the detriment of performance, return on investment, and the company's bottom-line. That's why we create Lessonly. Lessonly is the modern team learning software that'

React Design Patterns and Best Practices

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Title : React Design Patterns and Best Practices Edition :  Year : 2017 Authors : Michele Bertoli Publisher : Packt Preface Taking a complete journey through the most valuable design patterns in React, this book  demonstrates how to apply design patterns and best practices in real-life situations,  whether it’s for new or already existing projects. It will help you make your applications  more flexible, perform better, and easier to maintain--giving your workflow a huge boost  when it comes to speed, without reducing quality.  We’ll begin by understanding the internals of React before gradually moving on to writing  clean and maintainable code. We’ll build components that are reusable across the  application, structure applications, and create forms that actually work.  Then, we’ll style React components and optimize them to make applications faster and  more responsive. Finally, we’ll write tests effectively, and you’ll learn how to contribute to  React and its

Programming Kotlin

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Title : Programming Kotlin Edition :  Year : 2017 Authors :  Stephen Samuel,  Stefan Bocutiu Publisher : Packt Preface Kotlin is typically associated with Android development, and most discussion about it  revolves gravitates around that. But the language has much more to offer and is ideal for  modern server side developers. While any Android developer will find useful snippets in  this book, the book is targeting Java and Scala developers primarily. The book will start  with a introduction to Kotlin and explain how you set up your environment before moving  on to the basic concepts. Once the basics are out of the way, the focus will shift towards  more advanced concepts, and don't be surprised if you see a few bytecode listings. Once  you have completed the book you should have all the knowledge required to start using  Kotlin for your next project. DOWNLOAD (MEGA)  |  DOWNLOAD (SOLIDFILE)  |  DOWNLOAD (UPTOBOX) Password zip : gratissebook.b

Mastering Blockchain

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Title : Mastering Blockchain Edition :  Year : 2017 Authors :  Imran Bashir Publisher : Packt Preface This book has one goal: to provide a comprehensive introduction to the theoretical and  practical aspects of blockchain technology. This book contains all the material that is  required to fully understand blockchain technology. After reading this book, readers will be  able to develop a deep understanding of inner workings of blockchain technology and will  be able to develop blockchain applications. This book covers all topics relevant to  blockchain technology, including cryptography, cryptocurrenices, Bitcoin, Ethereum, and  various other platforms and tools used for blockchain development. It is recommended that readers have a basic understanding of computer science and basic  programming experience in order to benefit fully from this book. However, if that is not the  case then still this book can be read easily, as relevant background material is provide

Learning PySpark

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Title : Learning PySpark Edition :  Year : 2017 Authors :  Tomasz Drabas,  Denny Lee Publisher : Packt Preface It is estimated that in 2013 the whole world produced around 4.4 zettabytes of data;  that is, 4.4 billion terabytes! By 2020, we (as the human race) are expected to produce  ten times that. With data getting larger literally by the second, and given the growing  appetite for making sense out of it, in 2004 Google employees Jeffrey Dean and  Sanjay Ghemawat published the seminal paper MapReduce: Simplified Data Processing  on Large Clusters. Since then, technologies leveraging the concept started growing  very quickly with Apache Hadoop initially being the most popular. It ultimately  created a Hadoop ecosystem that included abstraction layers such as Pig, Hive,  and Mahout – all leveraging this simple concept of map and reduce. However, even though capable of chewing through petabytes of data daily,  MapReduce is a fairly restricted programming framew

Learning Concurrent Programming in Scala

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Title : Learning Concurrent Programming in Scala  Edition : 2nd edition Year : 2017 Authors :  Aleksandar Prokopec Publisher : Packt Preface Concurrency is everywhere. With the rise of multicore processors in the consumer market,  the need for concurrent programming has overwhelmed the developer world. Where it  once served to express asynchronously in programs and computer systems and was largely  an academic discipline, concurrent programming is now a pervasive methodology in  software development. As a result, advanced concurrency frameworks and libraries are  sprouting at an amazing rate. Recent years have witnessed a renaissance in the field of  concurrent computing. As the level of abstraction grows in modern languages and concurrency frameworks, it is  becoming crucial to know how and when to use them. Having a good grasp of the classical  concurrency and synchronization primitives, such as threads, locks, and monitors, is no  longer sufficient. High-lev

Kisah Pancasila

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Title : Kisah Pancasila Edition :  Year : 2017 Authors :  Panitia Peringatan Hari Lahir Pancasila Publisher :  Direktorat Jenderal Kebudayaan  Kementerian Pendidikan dan Kebudayaan Republik Indonesia Preface Sambutan Direktur Jenderal Kebudayaan Ketika diminta menyampaikan pandangannya mengenai  dasar Indonesia Merdeka di hadapan sidang BPUPKI, Bung Karno  berkata: “Kita hendak mendirikan suatu negara ‘semua buat semua’.  Bukanbuat satu orang, bukan buat satu golongan, baik golongan  bangsawan maupungolongan kaya, tetapi ‘semua buat semua’.” Bung Karno menegaskan prinsip itu karena sebelumnya cukup  sering perjuangan merebut kemerdekaan diwarnai silang pendapat  di antara para pejuang yang datang dengan gagasannya sendirisendiri,  kaum  nasionalis  dengan  gagasan  kebangsaan,  kaum  sosialis  dengan  gagasan  internasionalisme,  kaum  santri  dengan gagasan  keagamaan, dan seterusnya. Dalam pidatonya yang kemudian dikenal dengan judul  “Lahirnya Pancasila”,