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Top Ten Big Data Trends for 2017

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Title : Top Ten Big Data Trends for 2017 Edition :  Year : 2017 Authors : Tableau Publisher : Tableau Preface 2016 was a landmark year for big data with more organizations  storing, processing, and extracting value from data of all forms  and sizes. In 2017, systems that support large volumes of both  structured and unstructured data will continue to rise. The  market will demand platforms that help data custodians govern  and secure big data while empowering end users to analyze  that data. These systems will mature to operate well inside of  enterprise IT systems and standards DOWNLOAD (MEGA)  |  DOWNLOAD (SOLIDFILE)  |  DOWNLOAD (UPTOBOX) Password zip : gratissebook.blogspot.co.id

2017 Study on Mobile and IoT Application Security

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Title : 2017 Study on Mobile and IoT Application Security Edition :  Year : 2017 Authors :  Publisher :  Preface Ponemon Institute is pleased to present the findings of the 2017 Study on Mobile and Internet  of Things Application Security sponsored by IBM and Arxan Technologies. The purpose of this  research is to understand how companies are reducing the risk of mobile apps and Internet of  Things (IoT) in the workplace. The risks created by mobile apps have been well researched and  documented. This study reveals how companies are unprepared for risks created by vulnerabili ties in IoT apps.  We surveyed 593 IT and IT security practitioners who are involved in the security of mobile and  IoT application security and familiar with their organization’s security practices during the development  of  these  applications  and  devices.  Organizations  participating  in  this  ...

State of Service

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Title : State of Service Edition :  Year : 2017 Authors : salesforce research Publisher :  salesforce research Preface For the second annual “State of Service” report,  Salesforce Research surveyed more than 2,600  customer service professionals worldwide to discover:  How service leaders are responding to heightened customer demands Which habits are hallmarks of top service teams How smart tech is impacting service protocols In this report, high-performing service teams are the  top 14% who rate both their service performance and performance versus competitors as excellent.  See page 3 for further information on performance.  Data in this report is from a September 2016  survey that generated responses from 2,636 fulltime  service  professionals  (not  limited  to  Salesforce  customers)  in  the U.S.,  Canada,  U.K./Ireland,  France,  Germany,...

2017 State of Global Customer Service Report

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Title : 2017 State of Global Customer Service Report Edition :  Year : 2017 Authors : Microsoft Publisher :  Microsoft Preface EXPECTATIONS FOR CUSTOMER SERVICE  CONTINUE TO RISE AROUND THE GLOBE  Customers expect more from brands when it comes to convenience,  resolution times, and agent expertise. Evolving customer preferences  are tightly linked to innovations in digital technology, and brands must  embrace both in order to keep pace with heightened expectations. The  good news is that brands that can deliver on expectations are rewarded  with higher rates of customer retention and loyalty.  The Microsoft 2017 State of Global Customer Service survey polled 5,000  people from Brazil, Germany, Japan, the United Kingdom and the United  States. We continue to find commonalities along with distinct differences  between locals. And though people in all age groups are embracing new  digital trend...

ROS Robotics Project

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Title : ROS Robotics Project Edition :  Year : 2017 Authors : Lentin Joseph Publisher : Packt Preface ROS Robotics Projects is a practical guide to learning ROS by making interesting projects  using it. The book assumes that you have some knowledge of ROS. However, if you do not  have any experience with ROS, you can still learn from this book. The first chapter is  dedicated to absolute beginners. ROS is widely used in robotics companies, universities,  and robot research labs for designing and programming robots. If you would like to work  in the robotics software domain or if you want to have a career as a robotics software  engineer, this book is perfect for you. The basic aim of this book is to teach ROS through interactive projects. The projects that we  are discussing here can also be reused in your academic or industrial projects. This book  handles a wide variety of new technology that can be interfaced with...

Rethink Contact Center Learning - Elevate The Customer Experience

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Title : Rethink Contact Center Learning - Elevate The Customer Experience Edition :  Year : 2017 Authors : CCW Digital Publisher : CCW Digital Preface Every day, thousands of customers call, text, email, chat, or get in touch with contact center like yours. What you do is absolutely essential to companies and  consumers across the globe. And while modern technologies have made contact centermore efficient and powerful then ever before - training lags behind. In almost every industry, training has a reputation for being boring, tedious, and in effective. Many of us still sit in hours of in-person tutorials, or muddle through Google Docs and powerpoints to find the information we need to do your jobs. This means that a team's greatest resource, their time, is being used ineffectively - to the detriment of performance, return on investment, and the company's bottom-line. That's why we create Lessonly. Lessonly is the modern team learning software that'...

React Design Patterns and Best Practices

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Title : React Design Patterns and Best Practices Edition :  Year : 2017 Authors : Michele Bertoli Publisher : Packt Preface Taking a complete journey through the most valuable design patterns in React, this book  demonstrates how to apply design patterns and best practices in real-life situations,  whether it’s for new or already existing projects. It will help you make your applications  more flexible, perform better, and easier to maintain--giving your workflow a huge boost  when it comes to speed, without reducing quality.  We’ll begin by understanding the internals of React before gradually moving on to writing  clean and maintainable code. We’ll build components that are reusable across the  application, structure applications, and create forms that actually work.  Then, we’ll style React components and optimize them to make applications faster and  more responsive. Finally, we’ll write tests effectively, and...

Programming Kotlin

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Title : Programming Kotlin Edition :  Year : 2017 Authors :  Stephen Samuel,  Stefan Bocutiu Publisher : Packt Preface Kotlin is typically associated with Android development, and most discussion about it  revolves gravitates around that. But the language has much more to offer and is ideal for  modern server side developers. While any Android developer will find useful snippets in  this book, the book is targeting Java and Scala developers primarily. The book will start  with a introduction to Kotlin and explain how you set up your environment before moving  on to the basic concepts. Once the basics are out of the way, the focus will shift towards  more advanced concepts, and don't be surprised if you see a few bytecode listings. Once  you have completed the book you should have all the knowledge required to start using  Kotlin for your next project. DOWNLOAD (MEGA)  |  DOWNLOAD (SOLIDFILE) ...

Learning PySpark

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Title : Learning PySpark Edition :  Year : 2017 Authors :  Tomasz Drabas,  Denny Lee Publisher : Packt Preface It is estimated that in 2013 the whole world produced around 4.4 zettabytes of data;  that is, 4.4 billion terabytes! By 2020, we (as the human race) are expected to produce  ten times that. With data getting larger literally by the second, and given the growing  appetite for making sense out of it, in 2004 Google employees Jeffrey Dean and  Sanjay Ghemawat published the seminal paper MapReduce: Simplified Data Processing  on Large Clusters. Since then, technologies leveraging the concept started growing  very quickly with Apache Hadoop initially being the most popular. It ultimately  created a Hadoop ecosystem that included abstraction layers such as Pig, Hive,  and Mahout – all leveraging this simple concept of map and reduce. However, even though capable of chewing through petabytes of data daily...

Kisah Pancasila

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Title : Kisah Pancasila Edition :  Year : 2017 Authors :  Panitia Peringatan Hari Lahir Pancasila Publisher :  Direktorat Jenderal Kebudayaan  Kementerian Pendidikan dan Kebudayaan Republik Indonesia Preface Sambutan Direktur Jenderal Kebudayaan Ketika diminta menyampaikan pandangannya mengenai  dasar Indonesia Merdeka di hadapan sidang BPUPKI, Bung Karno  berkata: “Kita hendak mendirikan suatu negara ‘semua buat semua’.  Bukanbuat satu orang, bukan buat satu golongan, baik golongan  bangsawan maupungolongan kaya, tetapi ‘semua buat semua’.” Bung Karno menegaskan prinsip itu karena sebelumnya cukup  sering perjuangan merebut kemerdekaan diwarnai silang pendapat  di antara para pejuang yang datang dengan gagasannya sendirisendiri,  kaum  nasionalis  dengan  gagasan  kebangsaan,  kaum  sosialis  dengan  gagasan  internasionalisme,  kaum  santri  denga...

IoT Poses New Problems for Developers

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Title : IoT Poses New Problems for Developers Edition :  Year : 2017 Authors :  TechTarget Publisher : TechTarget Preface As exciting as the Internet of Things world  may be—from the promise of autonomous cars  to the egalitarian idea of a robotic butler in  every home—there are still some serious technical  challenges  that  organizations  dabbling  in  the  IoT  must  be  aware  of. The protocols of interconnectedness are still  evolving, and the industry is miles away from a  standard. Some devices require a fast and efficient  protocol  where  reliability  isn’t  important.  Others  prize  reliability  over  speed.  The  flux  state  of  IoT  protocols  has  created  new  challenges  for  ensuring  the  security  of  the  devices  tha...

The Buzz Behind Omnichannel: Insight for Driving Real Result

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Title : The Buzz Behind Omnichannel: Insight for Driving Real Result Edition :  Year : 2017 Authors :  ICMI Publisher : ICMI Preface Organizations want to deliver great customer service experiences but are often cut short in their  aspirations because of budget constraints, technology limitations, or a variety of other factors.  When it comes down to it, what an organization wants to do and what an organization can do are  often very different things. As a result, it’s not uncommon for contact center leaders to be skeptical  about the latest buzz within the industry. And what’s one of the most pervasive buzz words in  customer service today? Omnichannel.  What does omnichannel really mean for an organization? More importantly, perhaps, is how can  an organization articulate and realize the reported benefits of delivering omnichannel service?  ICMI and inContact have partnered on this trend report to provid...